Packaging: All jewelry is Gift Packaged.
Shipping:
US Domestic ONLY. Some items include Free Shipping via USPS Priority Mail. Items greater than $500 value may ship via USPS Registered USPS or FedEx which will require a signature for delivery. For FedEx- please include phone number.
Unless noted otherwise, buyer pays for shipping. Shipping rate includes insurance. All shipping is with delivery confirmation. Alaska and Hawaii please inquire about rates. I will ship 1-3 days, after your transaction clears for in stock items. If an item is out of stock it may take 2-3 weeks--I will notify you and you may chose to cancel the transaction.
Custom Orders: Some styles may be ordered with different stones. I welcome all inquiries.
Returns:PLEASE contact me ASAP if you are unsatisfied in any way. The item must be unworn and in the original packaging.
Buyer pays return shipping+insurance and item(s) must be returned (postmarked) within one week of notification to seller. Use a trackable shipping method. The buyer assumes responsibility for the item until it is received by FavreStudio. Original shipping WILL NOT be refunded.
Special orders are NOT RETURNABLE.
Damaged in shipping: If the item(s) was damaged in transit please notify me ASAP since a claim against the carrier would need to be initiated. If possible- I would very much appreciate that you take a snapshot or 2 of the package and item to aid my claim process.
Refund Policy: Return for refund if requested within 10 business days from delivery date. Return for CREDIT ONLY thereafter. Please contact me first to confirm the return shipping address. Buyer pays for insured-return shipping. Refunds take 4-10 business days. Buyer initial shipping cost is non-refundable.
Privacy: All information relating to transactions is kept private and confidential. I will not solicit nor will you receive any communication from me that is not relevant to your purchase. Please use my Contact Page if you wish to be included on my email subscriber list.